Terms & conditions

By using our site, you agree to these general terms of use, as well as all applicable laws and regulations. If you do not accept these terms, please do not use our site.​

Our site, along with all content, texts, graphics, images, logos, icons, sounds, video clips, and associated software, are the exclusive property of Arnold&Co or our partners. You may not reproduce, distribute, modify, or exploit the content of our site in any way without our prior written permission.

The prices of our products are displayed on our site. Payments are made online, and we accept various payment methods, such as credit cards and AfterPay. We reserve the right to change our prices at any time without notice.

We are committed to shipping ordered products within the timeframes indicated on our site. Delivery charges are calculated based on the destination and weight of the products.

Please note that your order may be subject to customs fees and import duties imposed by the destination country. These charges are entirely your responsibility, and we are unable to estimate their amount. For more information, we recommend contacting your local customs office regarding the applicable import fees.

We accept returns of defective products or products that do not conform to the order, under certain conditions. Please consult our returns and refunds policy on our site for more information. Please note that the customer is responsible for the cost of return shipping, and initial shipping costs are non-refundable.

Our bags are specifically designed to meet the needs of small dogs, adhering to clearly defined weight and size parameters. We want to emphasize that if a bag is used to carry a dog exceeding the recommended weight and size limits, we cannot be held responsible for any damage or breakage to the bag.

By purchasing and using our bags, you acknowledge that any non-compliant use is your responsibility and voids any warranty or claim for damages. We encourage you to review our sizing guides and recommendations prior to purchase to ensure optimal and safe use of the product.

We reserve the right to modify these general terms of use at any time without notice. Please regularly visit our site to stay informed of any changes.

These general terms of use are governed by the applicable laws in force in the province or state where Arnold&Co operates.